• One generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.

    John W. Gardner: One generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.
    JOHN W. GARDNER (1986). “LEADERSHIP PAPERS/3: THE HEART OF THE MATTER LEADER-CONSTITUENT INTERACTION”